A planned annual visit
One scheduled care visit covers every appliance registered on your membership.
Annual maintenance for household appliances
Your home.
Kept moving.
A straightforward 12-month membership for planned appliance care, useful support and priority access to diagnosis—with every repair priced separately.
One annual paymentNo automatic renewal14-day cooling-off period
KAHOME APPLIANCE
SERVICE PASSPORT
SERVICE PASSPORT
ANNUAL MEMBERSHIPCare, access
and choice.
and choice.
01–03APPLIANCES12MONTHS1×PAYMENT
KITCH APPLICARENO AUTO-RENEWAL
Maintenance membership, not a promise to pay every repair cost.
The annual fee buys the stated care and access services. It does not include parts, repair labour, a replacement appliance or a cash benefit.
Designed for real households
Support that is useful.
Terms that stay clear.
Your exact membership dates, registered appliances and documents are confirmed in writing. Your statutory consumer rights are unaffected.
A clearer route to help
Email troubleshooting, priority booking and one eligible diagnostic visit per registered appliance.
Repair remains your decision
Parts and repair labour are set out in a separate written quote. You decide whether to proceed.
One fee. One fixed term.
Choose the household size that fits.
Each displayed price is the total amount payable for that 12-month membership.
01
SoloSingle appliance
For 1 appliance
£95one payment
12-month term
12-month term
- One scheduled annual care visit
- Remote troubleshooting by email
- Priority appointment booking
- One eligible diagnostic visit per appliance
- Term ends without automatic renewal
Parts and repair labour are quoted separately and are optional.
Check eligibility02
DuoHousehold favourite
For 2 appliances
£120one payment
12-month term
12-month term
- One scheduled annual care visit
- Remote troubleshooting by email
- Priority appointment booking
- One eligible diagnostic visit per appliance
- Term ends without automatic renewal
Parts and repair labour are quoted separately and are optional.
Check eligibility03
TrioMore essentials
For 3 appliances
£160one payment
12-month term
12-month term
- One scheduled annual care visit
- Remote troubleshooting by email
- Priority appointment booking
- One eligible diagnostic visit per appliance
- Term ends without automatic renewal
Parts and repair labour are quoted separately and are optional.
Check eligibilityAvailable for eligible addresses in London postcode areas E, EC, N, NW, SE, SW, W and WC. Eligibility is confirmed before purchase.
Eligible appliance categories
The everyday machines behind a working home.
Appliances must be domestic, safely installed, no more than ten years old and working without a known or suspected fault when the service begins.
Washing machines
Fridges & freezers
Dishwashers
Tumble dryers
Televisions
Portable electric AC
Electric ovens & hobs
Countertop microwaves
A measured joining process
We check first.
You decide second.
No bank details are taken on this website. If we accept the application and offer Bacs, we send a secure Stripe-hosted payment link only after eligibility.
- 01
Share the essentials
Tell us your postcode and the type, make, model, age and current condition of each appliance.
- 02
We check the fit
We confirm eligibility and explain exactly what the annual membership includes before payment.
- 03
Use the offered secure route
If the application is accepted and Bacs is offered, use a Stripe-hosted page for one payment. No renewal debit is scheduled.
- 04
Use your membership
After cooling off, book planned care or ask us for troubleshooting and diagnostic support.
Start with an eligibility check
Tell us what keeps your home running.
We will confirm your appliance and postcode fit before sending any payment link.