Membership and service
Email our support address
For eligibility, membership questions, appliance care and existing service requests.
hello@kitchapplicare.co.ukContact
A clear route to help, before and after you join.
Please include your postcode and appliance type, but never email bank account details.
Cancellation or complaint
Use the same direct channel
Put “Cancellation” or “Complaint” in the subject line so the request can be identified promptly.
Start an emailCorrespondence address
Kitch Applicare
Aberdeen HouseAberdeen
Scotland
AB11 6NF
Written correspondence and cancellation notices can be sent to this address.
Support hours
Email-first customer care
Monday to Friday, 9:00–17:00 UK time, excluding public holidays. We aim to acknowledge service enquiries within one working day. We do not offer an emergency service.